Fidelis Welcomes Five New LRM Pioneers

As LRM takes off, the Fidelis family is growing fast. So we’re proud to welcome five new partners pioneering the concept across a diverse set of fields:

And as Dr. Tammi Cooper, UMHB’s Associate Provost noted, “[LRM] has the potential to really revolutionize how institutions think about education.” So if you’re interested in joining these LRM pioneers, please just drop us a line!

Changing the Conversation

LRM’s impact on key outcomes is clear and easy to measure. However, what’s just as important but less transparent is how LRM influences the “black box” of student-advisor relationships.

While many institutions assume these relationships are going well, there’s little visibility into their substance. And as it turns out, half of students nationwide aren’t fully satisfied with their advising experience. Which is a big problem when you consider that a high-quality advisor can reduce attrition by up to 40%.

But now, LRM is opening up the black box and shedding light on this critical relationship. And in doing so, it’s changing the conversation from a focus on pure process (e.g., just approving next semester’s registration plan) to the bigger picture (student goals and career plans).

Here’s what Alisa Kerns, who supports Admissions and Student Services at American Public University, had to say about the topic:

“The biggest change for the coaches since introducing LRM is the type of conversations that are held with the students. The coaches have been able to move away from the ‘process’ and focus on the student’s goals and needs. This may sound simple, but it has made a huge a positive impact. Not only do our students love the individual attention, but it also empowers the coaches (which is the perfect term for describing what they do). I have always said that LRM would change the way the university operates, and so far I have not been proven wrong. ;)”

APUS Sees Positives Returns with LRM

From American Public University System’s latest quarterly report:

We also continue the pilot programs in academics and IT that are aimed at improving retention. For example, our investment in Fidelis led to our pilot of ClearPath, a new learning relationship management or LRM system developed by Fidelis with input from us. The results of this pilot which now includes 5000 undergraduate students who volunteered for the program were impressive. We found that ClearPath users completed the enrollment and transfer credit processes at higher rate, had lower course withdrawals and drops, exhibited the higher GPA in their initial courses and registered for subsequent classes earlier than those in the larger student population. Based on these positive results we expect to open ClearPath for all new APUS students by the end of the first quarter of 2015 and transition current and returning students into ClearPath by the end of 2015.

Congrats to APUS on these blockbuster results!